{"xsrfToken":"BWZL-AGVZ-A43S-5TG2_5d823d5b9720d3df6bfca1f21caea0e50f7d613e_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/de833091-6484-43a2-9890-33fb33c991dd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjNmMDIyYy1iZDY3LTQxMmQtYTI4Zi05ODU3Y2U4MzcwNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRlODMzMDkxLTY0ODQtNDNhMi05ODkwLTMzZmIzM2M5OTFkZCI6WyJyZWFkIl19LCJleHAiOjE2MTEyMjczNDAsIm5iZiI6MTYxMTIyNjY4MH0.Z-nqUmCDVe90D8CGbc_Dqw70OTiFq1cEwaZpClCdXG8&client=663f022c-bd67-412d-a28f-9857ce837063&mode=fit","logoId":"de833091-6484-43a2-9890-33fb33c991dd","isLogoAvailable":true,"helpCenterTitle":"Welcome to the MIT Libraries' Help Center","sharedPortalName":"MIT Libraries' Help Center","userInitialAnnouncementHeader":"Announcements ","userInitialAnnouncementMessageWiki":"<ul> \n <li><a href=\"https://mitlibraries.atlassian.net/servicedesk/customer/portal/3/group/14/create/103\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Report website down or system outage</a></li> \n</ul> \n<ul> \n <li>MacOS Big Sur (11.0) Please DO NOT attempt to upgrade at this time, known incompatibilities. The upgrade will be available via Self Service once it’s been vetted in our environment. Need to upgrade to Mac OS Catalina (10.15), please submit a request to <a href=\"https://mitlibraries.atlassian.net/servicedesk/customer/portal/2/group/3/create/25\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Desktop Support</a> Thanks!</li> \n</ul>","translations":{"en-US":{"helpCenterTitle":"Welcome to the MIT Libraries' Help Center","sharedPortalName":"MIT Libraries' Help Center","announcementHeader":"Announcements ","announcementMessage":"* [Report website down or system outage|https://mitlibraries.atlassian.net/servicedesk/customer/portal/3/group/14/create/103]\n \n* MacOS Big Sur (11.0) Please DO NOT attempt to upgrade at this time, known incompatibilities. The upgrade will be available via Self Service once it’s been vetted in our environment. Need to upgrade to Mac OS Catalina (10.15), please submit a request to [Desktop Support|https://mitlibraries.atlassian.net/servicedesk/customer/portal/2/group/3/create/25] Thanks!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0000ff","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://mitlibraries.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira administrators</a>","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/user/login","canReset":true,"sdUserSignUpEnabled":true,"redirectUrl":"https://id.atlassian.com/login","aidEnabled":true}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mitlibraries","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BWZL-AGVZ-A43S-5TG2_5d823d5b9720d3df6bfca1f21caea0e50f7d613e_lout","baseUrl":"https://mitlibraries.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"663f022c-bd67-412d-a28f-9857ce837063","optedInFeatures":{},"anonymousEnabled":false,"requestIntroEnabled":true}